These terms and conditions ("Agreement") shall govern the business photoshoot between Ree Creative (referred to as "Photographer" or "we") and the client (referred to as "Client" or "you"). By booking and participating in the photoshoot, the Client agrees to adhere to the following terms and conditions:
1. Booking and Payment:
1.1. A 50% non-refundable deposit is required upon booking to secure the photoshoot date and time. The remaining balance shall be paid on or before the day of the photoshoot.
1.2. In the event that the Client fails to make full payment on the day of the photoshoot, the Photographer reserves the right to withhold all images until payment is received in full.
1.3 Ree reserves the right to charge a fee of up to 50% premium on any service fee requested on an urgent basis.
2. Image / Content Selection:
2.1. The Photographer will provide the Client with a selection of edited images/content based on the package agreed upon.
2.2. The Client may choose the final images from the selection provided by the Photographer if provided more than the agreed upon amount of images/content. Generally the Photographer will provide the exact amount based on their professional opinion.
2.3. Additional images beyond the agreed-upon package may be available for purchase at an extra cost.
3. Reshoot / Dissatisfaction
3.1. In the event the Client is genuinely unhappy with the final images and can provide reasonable and detailed reasons for the dissatisfaction, evidenced by the agreed brief, the Photographer may offer reasonable solutions at their discretion, free of charge, to address any issues.
3.2 Please note that while we make every effort to fulfil the set brief, Ree Creative has its own distinct photography and content style. We will style the shoot to showcase your brand and products in the best possible way.
3.3. Due to the nature of this service and copyright restrictions, we cannot guarantee specific photos or exact replication of other photographer's imagery. Our goal is to create unique imagery that aligns with your brand's vision.
3.4 Please note that studio fees will not be covered by Ree Creative in the event of a reshoot.
3.5 Where dissatisfaction can not be justified, reshoot fees will apply, starting at $250 per hour. The exact reshoot fee will be discussed and agreed upon before the reshoot commences.
4. Rescheduling and Cancellation
4.1. Requests for rescheduling or cancellation must be made at least 48 hours before the confirmed photoshoot date via email only.
4.2 Rescheduling requests made more than 48 hours from the date of the photoshoot, may be rescheduled without penalty and no rescheduling fee will apply. Please note that all bookings whether rescheduled or paused, will expire 6 months after the purchase date.
4.3 Where a request to reschedule is made within 48 hours days of the photoshoot, a reschedule fee of $250 may apply.
4.4 Where a request to cancel is made, your 50% deposit will be forfeited.
4.5 Every effort will be made to accommodate your preferred reschedule date; however, your preference is not guaranteed and will depend on availability.
4.6 From time to time, the Photographer may need to reschedule a photoshoot. In such cases, a mutually convenient rescheduled date will be negotiated with the Client.
4.7 Credit will only be applied upon mutual agreement of the Photographer and Client. Credit will be held for 6 months from the initial deposit date before expiring.
4.8 In the event of inclement weather or unforeseen circumstances preventing the photoshoot from taking place, the Photographer and Client shall agree on a new date without penalty.
5. Copyright and Usage
5.1. The Photographer retains full copyright ownership of all images taken during the photoshoot.
5.2. The Client is granted a non-exclusive license to use the images for personal or promotional purposes.
6. Model Release
6.1. The Client and any models selected by the Client grants Ree Creative the irrevocable and unrestricted right to use and publish images from the photoshoot for marketing, advertising and promotional purposes.
6.2. If any individuals other than the Client are featured in the images, the Client must obtain their consent for usage and agree to indemnify the Photographer against any claims related to the usage of the images.
7. Image Editing and Processing
7.1. The Photographer will use professional judgment to select and edit the images/content provided to the Client.
7.2. Any requests for additional editing or special effects beyond the Photographer's standard practices may incur additional charges.
8. Delivery of Images and Content
8.1. The finalised images and content will be delivered to the Client digitally within a reasonable timeframe after the photoshoot. Generally 7-10 business days from the shoot date unless discussed otherwise.
8.2. The Photographer is not responsible for any delays caused by technical issues or circumstances beyond their control.
8.3 The Photographer will provide a folder of finalised images/content at the Photographer's selection via a gallery link.
8.4 Additional editing or photography work will be invoiced at an hourly rate determined at the time of the request. (From $250 per hour)
8.5 Ree reserves the right to charge $100 to process any file retrieval request received 90 days from the booked photoshoot. (For finalised images only) Ree will ONLY store finalised images, other images from the shoot will be deleted indefinitely for storage purposes.
9. Liability
9.1. The Photographer shall not be liable for any damage, injury or loss caused to the Client or their property during the photoshoot.
9.2. The Client is responsible for their own safety and the safety of any individuals present during the photoshoot.
10. Indemnification:
10.1. The Client agrees to indemnify and hold harmless Ree Creative, its employees and representatives from any claims, liabilities or expenses arising out of the Client's participation in the photoshoot or the use of the images.
11. Feedback & Dispute Resolution
You understand and agree:
11.1 You will contact Ree immediately with any concerns so that they may be resolved quickly and effectively.
11.2 In the event of a dispute, you agree to the following Dispute Resolution Procedure:
11.3 You must advise Ree in writing the nature of the dispute, the outcome you seek and what actions you believe will settle the dispute.
12. Marketing and Property Rights
12.1 Usage of Images and Videos
12.1.1 The Photographer reserves the right to use images or videos of all designs, creative work and prints for marketing purposes, including but not limited to Social Media, Website and Advertising.
12.1.2 Projects may be posted or uploaded by The Photographer once they are finalised, unless both parties agree otherwise in writing.
12.2 Non-Exclusive Agreement
12.2.1 The parties acknowledge that this agreement is non-exclusive.
12.2.2 Both The Photographer and the Client are free to engage or contract with third parties for similar services during and after the term of this agreement.
12.3 Intellectual Property Rights
12.3.1 The Photographer holds and retains all intellectual property rights of designs and prints, whether complete or incomplete.
12.3.2 The Photographer reserves the right to reuse any ideas or cancelled artwork for additional or subsequent projects.
12.4 Commercial Rights for Clients
12.4.1 Once the project has been finalised, all clients will receive commercial rights to use their designs for marketing and print purposes.
By proceeding with the booking and payment of the deposit, the Client acknowledges that they have read and understood these terms and conditions and agree to be bound by them.